Shipping Policy

Thank you for shopping with Zolevra Home Store. We are committed to delivering your order accurately, in good condition, and on time. Please review our shipping policy below.

Shipping Coverage

  • We currently ship only within the United States.

  • International shipping is not available at this time.

  • We do not ship to APO/FPO addresses, PO Boxes, or U.S. territories (such as Puerto Rico, Guam, etc.).

Free Shipping

  • We proudly offer FREE SHIPPING on all orders within the United States.

  • No minimum purchase is required.

Order Processing Time

  • All orders are processed within 3–4 business days (Monday–Friday, excluding holidays).

  • Orders are not shipped or delivered on weekends or U.S. public holidays.

  • During high-volume periods (sales, holidays), processing times may be slightly delayed.

Shipping Time

  • Estimated delivery time after shipment: 5–6 business days.

  • Total estimated delivery time: 8–10 business days (processing + shipping).

  • Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Carriers

  • Orders are shipped via reliable U.S. carriers such as USPS, UPS, or FedEx, depending on your location and package size.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number.

  • Please allow up to 24–48 hours for tracking information to update.

Incorrect Address

  • Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders delivered to an incorrect address provided by the customer.

  • If an order is returned to us due to an incorrect address, reshipping costs may apply.

Lost or Delayed Packages

  • If your package is delayed or appears lost, please contact us at contact@zolevra.store.

  • We will work with the carrier to resolve the issue as quickly as possible.